June 14th, 2013
 The growth rate of app users has been 251 percent (CAGR) over the last 5 years. It has outpaced the growth of the stationary internet users worldwide by an astonishing factor of 15. Stationary internet user base is still more than two times bigger than mobile app user base, but its growth rate (CAGR =16 ...
June 14th, 2013
 Mobile consumers are knocking at the door of small merchants, but many of those businesses are not ready for them, according to a newly released research report from TransFirst, a provider of transaction processing services and payment enabling technologies, and ControlScan, a payment security and compliance solution provider. The mobile payment acceptance survey, Small Merchants and Mobile Payments: 2013 ...
June 14th, 2013
 A growing number of U.S. workers are creating a second source of income by starting their own businesses while also working a full or part-time job, a trend known as “moonlighting.” Analysis by e-commerce platform Bigcommerce.com over a three-month period this year found an unusually large amount of activity being logged by “indie” online retailers outside of ...
June 14th, 2013
 Employees are more motivated by recognition and virtual rewards compared to financial incentives, and this number is on the rise, according to research by Make Their Day, an employee motivation firm. A similar survey was performed by Make Their Day in 2007, in which 57 percent of respondents reported that their meaningful recognition had no ...
June 14th, 2013
 New research finds that Millennial women, surprisingly, have little interest or desire to assume a top leadership position. Here at the TechJournal we’ve seen a lot of reports looking at the digital habits, the work preferences, and the general attitudes of millennials, but this is something different. We suspect it may be partly due to ...
June 14th, 2013
 Companies are using multiple channels through which they interact with customers and taking steps to amplify the voice of the customer (VOC) within their organizations, according to a new study produced by SOCAP International, the Society of Consumer Affairs Professionals, and COPC Inc. “In conducting this survey, we wanted to explore if and how America’s brand ...
June 14th, 2013
 Despite a weak economy, the European e-commerce market edged out the U.S. in terms of 2012 e-retailing growth with online sales totaling $302.20 billion, up 16.62% from $260.41 billion in 2011, says the U.K.-based Centre for Retail Research. In comparison, e-commerce in the U.S. grew year over year 15.9% to $225.54 billion from $194.61 billion, according to the U.S. Department of Commerce. The 500 leading e-retailers in Europe did even better, ...
June 13th, 2013
 Big Brother – and big business is watching you. Americans know it. But they’re divided on their attitudes toward it. Some “teeter with anxiety,” while others see benefits in personal data collection by businessesj. New figures from the quarterly Allstate/National Journal Heartland Monitor Poll show that most Americans exhibit a healthy amount of skepticism and resignation about data ...
June 13th, 2013
 Industry-wide improvement is necessary in B2B websites, which are generally not providing satisfactory customer experiences, says ForeSee. Those who don’t may lose customers, and those who improve will also boost their business. Overall, the average customer satisfaction with B2B websites is at 64 on ForeSee’s 100-point scale, representing the industry measurement against which B2B companies ...
June 13th, 2013
 When it comes to providing excellent customer service, big is definitely not better, according to the majority of respondents who participated in a new survey by credit card comparison and financial education site CreditDonkey.com. In almost all customer-satisfaction categories, consumers are more content with the efforts of small businesses than those of big companies. However, better service ...
June 13th, 2013
 A new study identifies a “Millennial Rift” in between how Millennials (age 18-34) and non-Millennials use and perceive online sites and services. This was among the the findings of the annual study of the impact of the Internet on Americans by the USC Annenberg Center for the Digital Future. The “Millennial Rift”: Differences between Millennials and non-Millennials in the spectrum of ...
June 13th, 2013
 Do you think the financial forecasts used to evaluate M&A deals are accurate? Many executives don’t. Only one-quarter of executives are very confident in the accuracy of the financial forecasts they use to support Mergers & Acquisitions (M&A) deal decisions, according to Deloitte’s fourth annual Corporate Development survey. This finding demonstrates the high level of ...
June 13th, 2013
 The U.S. may be well into a prolonged period of steady economic growth, but it hasn’t yet reached its full potential, according to Fannie Mae’s (OTC Bulletin Board: FNMA) Economic & Strategic Research Group. Fiscal headwinds are expected to keep growth to below 2.0 percent for the first half of the year, with gradual strengthening in ...
June 13th, 2013
 Of course your employees matter. If they didn’t, you wouldn’t hire them, trust them to do important work, or keep paying them week after week. And if you think about it at all (which you probably don’t), you assume they realize that. It’s only logical. But according to Christine Comaford, you may inadvertently do and say things that ...
June 12th, 2013
 According to a recent survey conducted by Intermec (NYSE:IN), transport and logistics companies around the world believe that arming their mobile workforce with new technology could cut both their pick-up times by 30% and delivery times by 29%, savings which could be crucial in boosting operational efficiency levels and meeting customer demands. These are the ...
June 12th, 2013
 The full digital tool-set is now in use in newsrooms and editorial offices around the world – with far-reaching implications for the public relations industry, the latest Oriella Digital Journalism Study has found. Back at the first part of this century we worked for one of the first online tech news outfits and broke ...
June 12th, 2013
 While 79% of job seekers indicate confidence in finding a job within the next 12 months, 77% agree that it is more challenging to find a job compared to a year ago, according to a new survey from Monster.com. This is the second significant finding (the first is here) of Monster’s Workforce Talent survey of nearly ...
June 12th, 2013
 A workforce trends report, issued today by the Metro Atlanta Chamber (MAC), shows that the city is becoming a “digital media super hub,” with nearly twice the digital media job openings per capita as the rest of the nation. It is also strong in mobile technology, healthcare IT, and logistics. The Chamber says overall online ...
June 12th, 2013
 Most managers understand that the quality of their working relationships with employees can make or break on-the-job productivity, but just how pervasive are negative worker/boss pairings? And what are some warning signs that your manager may want you out? A new CareerBuilder survey – conducted online by Harris Interactive from February 11 to March 6, 2013 among ...
June 12th, 2013
 Managing application connectivity has become the number one firewall management challenge, according to a Tufin Technologies recent survey. This survey, conducted in April at InfoSecurity, was designed to get a better understanding of the problem. 105 IT professionals, ranging from network administrators to CIOs, reported that network security teams deploy applications based on incomplete or inaccurate ...
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