With the vast majority of the U.S. population tied to a cell phone, and more than one-third using smartphones, the way we communicate is rapidly changing — for better and for worse. The ability to be reached any time, anywhere is a double-edged sword; it increases the chance you won’t miss an important business call, but also raises the odds that you’ll be impacting those around you when you answer at home, in the car, or in a public place.
eVoice®, a “Radically Better Phone Number” and brand of technology leader j2 Global Communications, Inc. (NASDAQ: JCOM), helps solve this dilemma with a host of call management features, including call recording, call routing, auto attendant, and voicemail-to-text. These tools are critical in the battle to avoid disrupting or annoying those around you while still staying in touch with your business.
eVoice encourages mobile professionals to consider the following mobile phone courtesy and safety tips:
1. Keep your eyes on the road and your hands on the wheel. The Governors Highway Safety Association (GHSA) reports that distractions affect driving performance. Instead of driving while talking and taking notes (a dangerous, but common occurrence), simply press *2 (star-two) on your cell phone keypad and let eVoice record the conversation for review at a more convenient time. The other drivers on the road will thank you.
2. Respect cell phone quiet zones. A recent article discussing the results of a Cornell University study reports that hearing cell phone conversations is not only annoying to those in proximity but can compromise cognitive performance. If you are working around others all day, you have likely experienced the dizzying cacophony of eclectic ring tones and beeps associated with incoming calls and messages. With eVoice, you can subtly receive voicemail transcriptions during important lunch meetings, while on a conference call, or to help minimize the amount of time that business interferes with your personal lifestyle.
3. Avoid cell yell. According to a recent Intel survey, mobile etiquette is worse than ever. Etiquette expert Anna Post suggests that before making a call, texting or emailing in public, consider if your actions will impact others. To help eliminate the need to speak loudly in order to be heard in a public place like a busy airport terminal or loud arena, eVoice allows you to call-forward multiple numbers. This way, other employees can act as backup when you are unavailable to take calls. Additionally, your “unavailable” message can be updated at any time.
4. Turn misconduct into good manners. Whether you’re in line at the grocery store or on the sidelines at your child’s soccer game, eVoice is your virtual receptionist who never calls in sick. When you can’t take calls, you can rest easy knowing that callers will be greeted professionally and their message transcription will be quickly sent to you.
5. Be in the know without creating disruption. According to an Ayer’s Report, some 25 million meetings take place in corporate America every day. With all that time spent in meetings, it’s easy to miss important phone calls and messages. However, instead of disrupting a meeting to walk out and check a message, eVoice allows you the ability to transcribe your voicemail to text. It’s a quiet solution to keep you in the know and allows you to respond quickly and inconspicuously if necessary via your mobile device. Robin Feltner, CEO of Supernatural Botanicals, said “I look at eVoice® as my newest employee. It has been extremely effective, and urgent calls can be routed directly to my BlackBerry, so I’m always in touch.”
“The mobile phone is one of the most powerful tools for small businesses, but there are challenges that go along with being always on and always available,” said Mike Pugh, vice president, marketing of j2 Global. “eVoice helps to manage that balance, with features that enable us to be courteous to others while on the road and at home without compromising our ability to connect with our customers, vendors, and staff whenever duty calls.”
New eVoice subscribers can experience these courtesy tips for themselves by signing up for a free six-month trial account at www.evoice.com and watching a guided tour video that demonstrates simple step-by-step setup. eVoice makes it easier than ever for individuals, entrepreneurs and small businesses to be more professional, efficient, and mobile.
Visit the eVoice blog at blog.evoice.com.
- Cell users claim safety is number one priority in a car
- Mobile devices creating a culture of real-time information seekers
- Cell phone use rapidly expanding beyond making calls
- The 10 commandments of cell phone use
- Small business owners: too many hats, too little time (infographic)
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