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Many firms struggling with virtual data protection, CIOs say

March 4th, 2013

cloud computingAn independent survey of 500 Chief Information Officers (CIOs) across the USA and Europe found that enterprises are still not experiencing the full benefits that virtualization brings to data protection.

The survey found that capabilities, complexity and cost all affect implementations.

Indeed, in a number of areas enterprises’ data protection capabilities have actually diminished since the last report in late 2011.

  • Key findings:
    • 68% of CIOs feel that their backup and recovery tools will become less effective as the amount of data and servers in their organization grows.
    • Recovery of virtual servers is only a little faster than that of physical servers, at 5 and 6 hours respectively. This is actually worse than in 2011, when recovery took 4 and 5 hours.
    • Every hour of downtime costs an enterprise $324,793: meaning that downtime is, on average, costing organizations at least $1.6 million per incident.
    • Recovering individual files and application items can take even longer: for example, recovering individual emails takes on average 14 hours.
    • Regardless of recovery times, enterprises experience problems with more than 1 in 6 recoveries.
    • 88% of CIOs experience capability-related challenges with backup and recovery, 84% with complexity and 87% with cost: showing that data protection is still not a simple task.
    • 58% of CIOs are planning to change their backup tool for virtual environments by 2014.
  • Currently, virtual infrastructure accounts for 51% of enterprise servers, with this expected to grow to 63% in 2014.
  • CIOs are not blind to the data protection issues these growing virtual infrastructures present.
  • 88% of CIOs identified capability challenges affecting their ability to backup and recover virtual servers, while 84% recognized complexity challenges and 87% cost issues. Similarly, 77% of those enterprises using agent-based backup tools were experiencing problems or management issues with the technology.
  • These included excessively complex management (43%), backups failing too often (32%), restores failing too often (28%), the cost of the technology (20%) and agents slowing the performance of servers (18%).
  • One sign that enterprises are beginning to recognize this is that 58% are planning to change the backup tool used for virtual servers by 2014.
  • The primary driver for this is financial, with 51% changing due to Total Cost of Ownership and 42% due to current hardware and software costs.
  • Complexity is a reason to change for 47%, while failure to meet Recovery Time Objectives (32%) and Recovery Point Objectives (24%) are also factors.


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