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Posts Tagged ‘Brands and Loyalty’

Half of Americans playing social games daily, many like brand promo games

Wednesday, June 8th, 2011

FarmVilleDo you play social games at work? You may not want to admit it yourself. But about half of Americans play social games for more than 30 minutes a day, 28 percent of them while at work, according to a new study from Saatchi & Saastchi S. More than a third (37 percent) said games are a preferred way of hearing about a new product, and 85 percent said they would be interested in playing for at least 30 minutes for the chance of winning a $100 cash prize.

The study, “Engagement Unleashed: Gamification for Business, Brands and Loyalty,” sought to identify perspectives, attitudes and key drivers to use games as a vehicle for engagement within the employee context and more broadly across the consumer landscape.

“Leaders are beginning to understand the enormous opportunities that games hold for businesses, brands and people. Games, challenges and the notion of weaving fun and play into the fabric of society is tantamount to a renaissance,” said Judah Schiller, CEO and co-founder of Saatchi S. “Well-designed games have the potential to create dynamic, rich and deeply enjoyable experiences that can foster innovation, reinforce positive behavior and increase engagement.”

According to study data, about half of online Americans are already playing social games during a typical day.  Of those employed, 28% of respondents are playing games more than 30 minutes a day while at work. When asked how they would like to hear about a new product, 44% of respondents preferred email communications and 37% would choose some kind of online game experience.  Only 3% wanted to be told about new products by TV or radio advertising.  Seventy-five percent of smartphone owners are interested in playing a clues-based challenge, and 85% would be interested in playing for at least 30 minutes for the chance of winning a $100 cash prize.

Other key findings include:

  • When it comes to specific kinds of social challenges, respondents were most interested in participating in multiplayer gaming and trivia challenges.  While not as many people are familiar with scavenger hunts and guessing/probability scenarios, they did express interest in participating in these kinds of challenges.
  • 27% of those interested in social challenges said they would be very likely to opt in to a social challenge sponsored by a large corporate brand; 64% very likely if it were initiated by friends or family.
  • ‘Discounts’ are the most compelling incentives for winning a social challenge, followed by ‘Social Action’ and ‘Points Towards Loyalty Program’.  Only 1-in-4 of those interested in social challenges said that ‘Status in the Community’ was a very compelling incentive.
  • Among those interested in social challenges, males and tablet owners are most likely to view these challenges as ways to connect with the local community and make new friends.
  • Heavy social gamers are more likely to be interested in clues-based challenges and are more aware of recent in-game ad campaigns from specific brands.
  • Green Giant scored high in positive sentiment following a Farmville campaign where players could earn cash to buy Green Giant products.
  • 58% said it is important for brands to be fun and playful.
  • Younger Americans (18-24 year olds) were the group most willing to take a salary reduction to work for a socially responsible company.

A summary of key findings from the study and graphs are available at