Posts Tagged ‘Cisco’
Wednesday, January 30th, 2013
Two global studies that provide a vivid picture of the rising security challenges that businesses, IT departments and individuals face, particularly as employees become more mobile in blending work and personal lifestyles throughout their waking hours, according to Cisco.
Here’s a finding that surprised us a bit at the TechJournal:
Despite popular assumptions that security risks increase as a person’s online activity becomes shadier, findings from Cisco’s 2013 Annual Security Report (ASR) reveal that the highest concentration of online security threats do not target pornography, pharmaceutical or gambling sites as much as they do legitimate destinations visited by mass audiences, such as major search engines, retail sites and social media outlets.
Where the malware really is
In fact, Cisco found that online shopping sites are 21 times as likely, and search engines are 27 times as likely, to deliver malicious content than a counterfeit software site. Viewing online advertisements? Advertisements are 182 as times likely to deliver malicious content than pornography.
Security risks rise in businesses because many employees adopt “my way” work lifestyles in which their devices, work and online behavior mix with their personal lives virtually anywhere — in the office, at home and everywhere in between.
Security implications of consumerization
The business security implications of this “consumerization” trend are magnified by a second set of findings from the Cisco Connected World Technology Report (CCWTR), which provides insight into the attitudes of the world’s next generation of workers, Generation Y.
According to the study, most Generation Y employees believe the age of privacy is over (91%), but one third say that they are not worried about all the data that is stored and captured about them.
Gen Y lifestyles create security challenges
They are willing to sacrifice personal information for socialization online.
In fact, more Generation Y workers globally said they feel more comfortable sharing personal information with retail sites than with their own employers’ IT departments — departments that are paid to protect employee identities and devices.
As Generation Y graduates from college and enters the workforce in greater numbers, they test corporate cultures and policies with expectations of social media freedom, device choice, and mobile lifestyles that the generations before them never demanded.
That lifestyle is entering work environments in greater numbers, spotlighting the future of work and how companies must consider competing for the next wave of talent.
Unfortunately, what the security studies show is the next-generation workforce’s lifestyles are also introducing security challenges that companies have never had to address on this scale.
- Android malware encounters grew 2,577 percent over 2012. (ASR)
- However, mobile malware represents only 0.5 percent of total Web malware encounters.(ASR)
- These trends become especially significant considering the smartphone is the No.1 device among Gen Y workers over laptops, PCs and tablets (CCWTR)
- Spam volume dropped 18 percent from 2011 to 2012, with spammers working “banker’s hours” for a 25 percent drop in spam over the weekend. (ASR)
- In 2012, the majority of spam was sent during the workweek — Tuesday was the heaviest spam day of the year. (ASR)
- India is the top source of spam worldwide, with the U.S. moving from sixth in 2011 to second in 2012. Korea, China and Vietnam round out the top five. (ASR)
- The top spoofed brands involve prescription drugs like Viagra and Cialis and luxury watches like Rolex and Omega. (ASR)
- Spammers maximize the ROI of their efforts, targeting real-world events with specific and short-lived campaigns. (ASR)
- January-March: Windows software, which coincided with the release of the Microsoft Windows 8 consumer preview.
- February-April: Tax software during U.S. tax season.
- January-March and September-December: Professional networks like LinkedIn, correlated with the desire for a career change during the beginning and end of the year.
- September-November: Cellular providers around the release of the Apple iPhone 5.
The full report includes more on IT policy compliance, The Internet of Everything, Privacy Tradeoffs, malware encounters by country.
Read the Cisco 2013 Annual Security Report
Friday, January 4th, 2013
In today’s Net-go-round: consumers are using connected TV apps and second screens in changing patterns of media consumpion.
Hotel meta-search firm Room 77 books a $30 million round, bringing its total capital raised to $43.8 million.
Cisco and NXP invest in a car-to-car wireless firm that could vastly increase traffic safety.
And CES promises a number of top musicians, Hollywood stars and TV personalities will attend its annual January event.
Consumers are using the built-in features on their HDTV at a high rate, with an increasing number gaining access to Web-enabled content directly through their televisions, according to new research from the Consumer Electronics Association (CEA)
More than one in five U.S. adults owns a smart app-enabled HDTV and almost all (90 percent) use the apps available on their displays in some capacity.
In addition, more than four in ten HDTV owners connect their primary displays to the Internet, with 76 percent connecting at least one external device with smart app capabilities to their primary displays.
Half of all HDTV owners connect a video game console or a DVD/Blu-ray player to their primary displays.
Smart app users are most likely to stream video content from the Internet (61 percent), browse the Internet (56 percent) and view pictures (54 percent) using smart apps on their televisions.
Consumers are also looking for displays with built-in Wi-Fi and Internet browsing when purchasing a new HDTV, which trail only high-quality audio and video as the most important purchase factors of HDTVs. Approximately one in three consumers plans to purchase a new HDTV within the next 12 months.
Social networking common on second screens
Another way many consumers are experiencing Web-enabled content for HDTV is through a second screen on a portable connected device. Social networking is the most common activity on the second screen.
Among HDTV owners who also own a tablet, two-thirds (67 percent) use their tablets for social networking while watching TV. Among HDTV owners who also own a smartphone, more than half (58 percent) are using a social network on that device while watching TV.
“We are living in an app-dominated world, whether it’s on your smartphone, tablet or television,” said Kevin Tillmann, senior research analyst at CEA. “Consumers want access to their apps at all times and they will use whatever device, TVs included, that offer the best and most convenient user experience.”
Popular musicians, Hollywood starts, TV personalities attending International CES
Popular musicians, movie stars and television personalities will promote the latest innovations shaping the consumer electronics industry during the 2013 International CES. Owned and produced by the Consumer Electronics Association (CEA), the 2013 CES, the world’s largest annual innovation event, is scheduled for January 8-11, 2013 in Las Vegas, Nevada.
Actress Felicia Day will serve as the Entertainment Matters Ambassador for the Entertainment Matters at CES program. Entering its third year, Entertainment Matters at CES is designed by and for Hollywood’s film, television and digital communities.
For more see: Celebrity Guests Promote Latest Technologies
Cisco, NXP Invest in Cohda wireless to enable connected cars
Cisco (NASDAQ: CSCO) and NXP Semiconductors N.V. (NASDAQ: NXPI) have each made an investment in Cohda Wireless to advance intelligent transportation systems (ITS) and car-to-X communications.
Cohda Wireless is a leading specialist in wireless communication for automotive safety applications.
The companies say that this brings together the expertise of the three organizations to make the Internet of Everything a reality for the automotive industry, creating a safer and more enjoyable driving experience while improving the traffic flow.
Car-to-Car (C2C) and Car-to-Infrastructure (C2I) communications enable active safety systems that can affect 81 percent of all crash scenarios, as a result helping to reduce fatalities and injuries on the roads.
In addition to improving safety, car-to-infrastructure (C2I) communication holds great potential for intelligent transport system (ITS) management and reducing greenhouse gas emissions from vehicles.
For more see: Cisco, NXP invest in Cohda Wireless
Hotel mega search engine Room 77 keys in $30.3M round
Hotel metasearch engine Room 77 today announced it has closed $30.3 million in Series C financing with participation from new investor Expedia, Inc. (NASDAQ: EXPE).
The company’s existing investors also participated, including Sutter Hill Ventures, General Catalyst Partners, Concur Technologies, Felicis Ventures as well as Expedia’s founder Rich Barton, former Expedia CEO Erik Blachford and Spencer Rascoff, CEO of Zillow.
This brings Room 77’s total capital raised to $43.8 million.
Room 77 instantly searches hundreds of travel sites at once to find hotels at the best price.
Based on internal analysis of more than five million hotel searches, Room 77 uncovered at least one lower price for travelers in two out of three searches, averaging $72 per stay.
Room 77 offers free Room Concierge service, which leverages the company’s proprietary room data, such as blueprints and simulated RoomView(SM) technology, to help travelers get in a great room when they book through Room 77.
Friday, March 16th, 2012
The top three telecom operators have the highest ranked Small Business portals out of a ranking of 49 companies, According to strategy acceleration firm Compass Intelligence.
The year-end review examines more than 20 capabilities across four parameters over the four quarters of 2011.
The research shows that Verizon, AT&T and Sprint have built some of the most comprehensive and diverse experiences for Small Business customers in 2011.
Vendors are scored and ranked each quarter in terms of their ability to provide relevant online experiences that extend beyond e-commerce. Aspects, such as online learning, site design and messaging, in addition to e-Commerce capabilities are examined, using monthly research with decision- makers in this market as guidance.
Creating a relevant experience a challenge
“Creating a relevant experience for the Small Business market continues to be a challenge – one which vendors are taking head on. Today’s Small Business portals are cleaner and more elegant than ever. They are also starting to include improved content hierarchies and thought leadership tailored to this market,” says Kneko Burney, Founder & CEO of Compass Intelligence.
“By creating an experience that is architected around the way in which Small Businesses operate and/or their goals – vendors can position their solutions in more relevant ways – resulting in better conversion rates over time.”
The research conducted in 2011 suggests that a strong self-learn environment coupled with simple, intuitive navigation will result in an “ideal” Portal environment for this market.
Sean Rowe, Portal Researcher at Compass Intelligence adds, “Sometimes less is more, and Small Business Decision-makers want to spend as little time possible researching and purchasing products. I expect to see a lot of focus on tools and capabilities that help with the sale of products, being incorporated into product pages rather than external resource centers.”
Key Findings include:
- 2011 Top 10 – Verizon, AT&T, Sprint, Cisco, XO Communications, Dell, IBM, Windstream, cBeyond and CenturyLink
- Best Practice this period: Theme-based Simplicity – a clean site experience built around contextual content relevant to the target segment.
- Best Help & Support: Sprint offers an extremely intuitive Help & Support center, which incorporates multiple media types.
- Best Learn Experience: AT&T’s InSite offers the most to Small Businesses wanting to develop and grow.
- Best e-Commerce: Dell offers tools to help Small Businesses by providing comparison tables, user ratings and product images.
- Click to here to download a summary of this period’s customer research
Wednesday, March 14th, 2012
Frost & Sullivan has named recipients of its 2012 Excellence in Best Practices Awards. The Excellence in Best Practices Awards are presented each year to companies that are predicted to encourage significant growth in their industries, have identified emerging trends before they became the standard in the marketplace, and have created advanced technologies that will catalyze and transform industries in the near future.
Awarded companies included:
|Acuo Technologies – 2011 North American Medical Imaging Informatics Product Leadership Award
|Agilent Technologies – 2011 Global Oscilloscopes Company of the Year Award
|ALI Solutions – 2011 North American Outbound Customer Contact Solutions Customer Value Enhancement Award
|Amdocs Management LTD. – 2011 Global CSP Billing – Rating & Charging & Other Core Billing Market Share Leadership Award; 2011 Global CSP Billing – Total Billing Market Share Leadership Award
|Avaya – 2011 Global Unified Communications Technologies Customer Value Enhancement Award; 2011 North American Enterprise Session Management Product Differentiation Excellence Award
|Avistar Communications – 2011 Global Desktop Videoconferencing New Product Innovation Award
|BK Medical Analogic Ultrasound Group – 2011 North American Surgical Ultrasound Product Differentiation Excellence Award
|Celestica - 2011 Global Aerospace & Defense EMS Customer Value Enhancement Award
|CenturyLink – 2011 North American Connected Home Landline Customer Value Enhancement Award; 2012 North American Retail Mid-Band Ethernet Services Customer Value Enhancement Award
|Cisco – 2012 Global Satellite Transponder Technology Innovation Award
|Clarity International - 2011 Global Network Services Business Quality Management Technology Innovation Award
|Compuware Corporation – 2011 Global Cloud-Based Application Monitoring Company of the Year Award
|Comverse – 2011 Global Communications Service Provider Billing Product Line Strategy Award
|Contact Solutions – 2011 North American Hosted IVR Applications Product Differentiation Excellence Award
|Courtagen Life Sciences, Inc. – 2011 North American Clinical Diagnostic Tools New Product Innovation Award
|DigiCert, Inc. – 2011 North American SSL Certificate Customer Value Enhancement Award
|DigitalRoute - 2011 Global CSP Billing Mediation Competitive Strategy Innovation Award
|Electro Rent Corporation – 2012 North American Rental, Used and New Test Equipment Sales Company of the Year Award
|Enterasys Networks – 2012 Global Network Access Control Customer Value Enhancement Award
|ForeScout Technologies, Inc. – 2012 Global Network Access Control Technology Innovation Award
|Getaround – 2011 North American Carsharing Enabling Technology Award
|GreatCall - 2011 North American mHealth Customer Service Leadership Award
|HealthOneMed – 2012 North American Medication Management Systems New Product Innovation Award
|Heckmann Corporation – 2011 North American Private Commercial Fleet Green Excellence Award
|Hipcricket – 2011 North American Mobile Marketing Customer Value Enhancement Award
|InterCall – 2011 North American Audio Conferencing Service Market Share Leadership Award
|Interstate Battery System of America, Inc. – 2011 U.S. Automotive Technicians’ Choice: Overall Best Brand of Automotive Batteries
|LifeSize Communications - 2011 Global Enterprise Video Webcasting Solutions Customer Value Enhancement Award
|Michelin Americas Truck Tires – 2011 North American Wide-Base Truck Tires Product Line Strategy Award
|Monitronics International - 2011 North American Residential Alarm Monitoring Company of the Year Award
|MPDV Mikrolab GmbH – 2011 Global Manufacturing Execution Systems Customer Value Enhancement Award
|NAPA – 2012 United States Automotive Technicians’ Choice: Overall Best Program Distributor for Replacement Parts
|Nuspire – 2011 North American Managed Security Service Providers Entrepreneurial Company of the Year Award
|OpenText Corporation – 2011 Global Digital Media Management and Workflow Company of the Year Award
|Pedigree Technologies - 2011 North American M2M-Based Fleet Management Software New Product Innovation Award
|PGi – 2011 North American CSP-Based Videoconferencing Services Product Line Strategy Award
|QlikTech, Inc. – 2011 North American Health Data Analytics Technology Innovation Award
|Recognition Technologies, Inc. – 2011 North American Speaker Verification Biometrics New Product Innovation Award
|SafeNet – 2011 Global Software License Management Product Line Strategy Award
|Sagent Pharmaceuticals, Inc. – 2011 North American Finished Heparin Product Quality Leadership Award
|Senscient, Inc. – 2011 North American Gas Detection Entrepreneurial Company of the Year Award
|Siemens Enterprise Communications – 2011 Global Unified Communications Technologies Healthcare Product Line Strategy Award
|Somnetics International, Inc. – 2012 North American Sleep Disordered Breathing Product Differentiation Excellence Award
|Symantec Corporation – 2011 U.S. Cyber Security Managers’ Choice Award: Most Trustworthy Brand of Website Certification
|Toon Boom Animation Inc. – 2011 Global Animation Software Entrepreneurial Company of the Year Award
|Tridium – 2011 North American Integrated Building Systems and Services Customer Value Enhancement Award
|Velocent Systems – 2011 North American Mobile Broadband Service Assurance Customer Value Enhancement Award
Tuesday, March 6th, 2012
Intel, Apple, and Cisco, provide the best product and relationship experience in the tech industry, according to a new research report published by Temkin Group, Tech Vendors: Benchmarking Product and Relationship Satisfaction of IT Clients, rates the experiences delivered by 60 large technology providers.
The research, which is based on a survey of 800 IT professionals from companies with at least $500 million in annual sales, examines how large enterprises rate IT vendors’ products and relationships.
Looking across the two key areas, products and relationships, Intel, Apple, and Cisco earned the highest average ratings. While the average rating across all 60 tech vendors was 50%, eight vendors fell below 40%: Compuware, Wipro, Capgemini, Tata Consulting Services, Unisys, Novell, Qualcomm, and SunGard.
“The research uncovered a wide range of experience delivered by tech vendors when it comes to both products and relationships,” states Bruce Temkin, author of the report and Managing Partner of Temkin Group.
To evaluate the relationship experience provided by tech vendors, Temkin Group asked IT professionals to rate the companies in four areas: cost of ownership, innovation, account team support, and technical support.
The vendors with the highest relationship ratings are Intel, Apple, Cisco, Google, Microsoft servers, and IBM IT services. The tech vendors that received the lowest relationship ratings are Compuware, Wipro, and Unisys.
To evaluate the product experience provided by tech vendors, Temkin Group asked IT professionals to rate the companies in four areas: ease of use, features, flexibility, and quality.
The vendors with the highest product ratings are Intel, Apple, Cisco, Microsoft business applications, Microsoft desktop software, Microsoft servers, Google, Oracle database software, Oracle business applications, and VMWare.
The tech vendors that received the lowest product ratings are Compuware, Capgemini, and Wipro.
Highlights from the eight evaluation criteria:
- Cost of ownership: Two tech vendors received ratings of 60% or higher – Google and Intel.
- Innovation: 16 tech vendors received ratings of 60% or higher, while four were above 70% – Apple, Intel, Cisco, andGoogle.
- Account team support: Seven tech vendors received ratings of 60% or higher, led by Apple, Intel, and Cisco.
- Technical support: Nine tech vendors received ratings of 60% or higher and only Intel is above 70%.
- Product ease-of-use: 13 tech vendors received ratings of 60% or higher and two are above 70% – Intel and Apple.
- Product features: 17 tech vendors received ratings of 60% or higher and two are above 70% – Cisco and Intel.
- Product flexibility: 12 tech vendors received ratings of 60% or higher and only Intel is above 70%.
- Product quality: 17 tech vendors received ratings of 60% or higher and four are above 70% – Intel, Apple, Cisco, andAdobe.
This report can be accessed from the Temkin Group website at http://www.temkingroup.com or from the blog, Customer Experience Matters, at http://experiencematters.wordpress.com.
Thursday, February 2nd, 2012
Hear the word “geek” and visions of someone overly intellectual and socially awkward may come to mind. When that “geek” is also a “dad” the image may very well be a middle-aged man wearing black socks with sandals and a pocket protector, but new thinking may be changing all that for the better.
A new survey by Cisco’s (NASDAQ: CSCO) Home Networking Business, maker of Linksys products, finds that today’s geeks are cooler, connected and more engaged fathers than people may realize.
A “geek dad” is a father who is enthusiastic about technology and knowledgeable about the latest innovations. The Confessions of a Geek Dad survey* conducted in December byAnswers Research, found that 71 percent of geek dads say they spend more time doing activities with their kids than their fathers did with them.
Today’s geek dads have a wide variety of interests, including being music lovers (82 percent), outdoor enthusiasts (65 percent), all-around fix-it guys (79 percent), gaming fanatics (78 percent) and sports buffs (77 percent). In fact, 70 percent of geek dads say their kids think they are cool because they’re a tech geek.
And when called a “tech geek” by their kids, 87 percent say that makes them feel proud or humored. Also, most geek dads (69 percent) say they’re cooler than other dads, attributing their coolness factor to creating a home where their kids’ friends love hanging out (75 percent).
These statistics are part of a new wave of fathers who are using technology to connect with their families to create fun and memorable traditions and are more confident in their own abilities as parents.
“Today’s generation of fathers has grown up fed on a never-ending evolution of technology, from the touch-tone phone to Atari and Apple,” said Clay Nichols, self-proclaimed geek dad and blogger at DadLabs.com.
Geek dads create unique experiences
“Throw in the proliferation of tech in everyday life, and it’s not surprising to see a new class of dads who are able to translate tech knowledge, passion and expertise into unique experiences that are redefining family time.”
“It’s about embracing a new reality. You can be just as excited about new technology and what you can do with it, as when you were a teenager — and that’s what keeps you cool,” said Nichols.
Interestingly, the survey showed that 72 percent of geek dads (especially younger ones age 24-39 at 79 percent) say they’re more excited about teaching kids how to use tech tools than the traditional workbench tools their dads taught them. In fact, 93 percent of geek dads say they assist their kids with their tech toys with nearly 80 percent saying they’re always one of the first of their friends to buy new tech products.
“We recognize that technology in the home can create meaningful experiences with kids, whether it’s editing videos together, playing games or researching shared passions,” said Elizabeth Jones, senior marketing manager, Cisco Home Networking Business Unit.
“Geek dads are more confident and we want to fuel their connectivity with home networking solutions that connect all their new tech toys with ease and performance.”
The survey showed that slow Internet (25 percent) and Wi-Fi connectivity issues (19 percent) are the top frustrations geek dads face when it comes to home technologies. Cisco says its new Linksys E4200V2 Maximum Performance Wireless-N Dual Band Router, might be the answer to that, geek dad or not, users get maximum streaming speed for HD/3D quality video streaming, superior wireless coverage, and faster USB hard drive disk performance for streaming media.
Tuesday, January 31st, 2012
Only four technology vendors deliver excellent customer experience, according to new research report published by Temkin Group, 2012 Temkin Experience Ratings of Tech Vendors, rates the customer experience of 60 large technology providers.
The research, which is based on a survey of 800 IT professionals from companies with at least $500 million in annual sales, shows that only four technology vendors deliver excellent customer experience: Microsoft business applications, Cisco, IBM SPSS, and Microsoft servers. The research also shows a strong connection between customer experience and the purchasing plans of large companies.
“Tech vendors that deliver a better customer experience will capture more IT spending from large companies,” states Bruce Temkin, author of the report and Managing Partner of Temkin Group.
The Temkin Experience Ratings are based on analyzing customer interactions in three areas:
- Functional: Can customers do what they are trying to do?
- Accessible: How easy is it for customers to do what they want to do?
- Emotional: How do customers feel about those interactions?
While four of the companies earned overall “excellent” ratings, nine others led by Compuware, Capgemini, and Fujitsu received “very poor” ratings.
The research also examined purchase momentum – the net percentage of companies that plan to buy more from a vendor in 2012 – for each of the 60 companies.
The technology vendors with the highest purchase momentum are SAS Institute, Apple, Cisco, Microsoft business applications and Microsoft servers. At the other end of the purchasing spectrum, Compuware, Alcatel-Lucent and Sybase have the lowest purchase momentum.
Temkin Group charted the Temkin Experience Ratings and the purchase momentum data for all 60 companies. This analysis uncovered a strong connection between customer experience and future purchase plans.
According to Temkin: “The tech sector has a long way to go in delivering great customer experience, but there’s loyalty at the end of the rainbow.”
This report can be accessed from the Temkin Group website at http://www.temkingroup.com or from the blog, Customer Experience Matters, at http://experiencematters.wordpress.com.
Wednesday, January 25th, 2012
2012 is seen as a year in which enterprise-grade tablet computing will undergo significant change, according to Cisco.
It commissioned Redshift Research to survey 1500 IT managers and executives in the US, Canada, UK, France, Germany and Spain to assess attitudes, fears and hopes for tablet form-factor mobile devices (“tablets”) in the workplace.
Redshift polled IT managers and executives in a wide variety of global companies of all sectors and sizes. All respondents are either primary IT decision makers or play a key role in the decision process for all IT products. Sole proprietors were excluded from the study. Field work was conducted in late 2011.
Key findings include:
- Tablets vs. smartphones: which win? Globally, IT departments report employees place one tablet request for every three smartphone requests today.
- Which countries lead? Of the countries surveyed, the US and France are tied for tops — each report a tablet is requested by 21% of the workforce. Senior executives are most likely to be issued a tablet in the US (38%) and least likely to be issued one in the UK (27 percent).
- Who’s most excited? Spain tops the list, with 90% of IT managers believing the tablet will become more popular in the next two years.
- “Uber-connected sales guys.” Tablets are significantly more prevalent amongsalespeople in Germany (31%) than in all other countries (21% on average).
Fears And Wants
- Tops in security concerns? The U.S., the country with the most experience managing tablets, also ranks #1 on the “security issue”: 75% of US IT managers said new rules must be established around security and device usage.
- What about app access? Nearly half (48%) of all IT managers surveyed agree that access to company applications should be restricted for all employees. Canada and UKwere the top countries in wanting to see restricted access on tablet form-factor devices (55% and 56%, respectively).
- Custom apps? IT managers universally agree that custom tablet applications would benefit their business.
- Top “want list” features? Globally, three-quarters of IT managers indicated email and document sharing are “must haves.” About half agreed or strongly agreed that these are desirable: video conferencing, IM, access to company databases and seamless synchronization with other business devices.
- Turning a blind eye to BYOD. Globally, 48% said their company would never authorize employees to bring their own devices (BYOD), yet 57% agreed that some employees use personal devices without consent.
- 51% of the respondents reported the number of employees bringing their own devices to work is on the rise.
- Using personal devices without consent was highest in the US (64%) and lowest in Germany (49%).
- Access to company servers was highlighted as a “huge problem” of the “bring your own device” to work phenomena as was lost/stolen devices (64% globally).
- Globally, 44% say that handling BYOD issues diverts IT attention from other important projects.
Thursday, September 22nd, 2011
Demonstrating the increasing role of the network in people’s lives, an international workforce study by Cisco (NASDAQ: CSCO) revealed that one in three college students and young professionals considers the Internet to be as important as fundamental human resources like air, water, food and shelter.
The 2011 Cisco Connected World Technology Report also found that more than half of the study’s respondents say they could not live without the Internet and cite it as an “integral part of their lives” — in some cases more integral than cars, dating, and partying.
These and numerous other findings provide insight into the mindset, expectations, and behavior of the world’s next generation of workers and how they will influence everything from business communications and mobile lifestyles to hiring, corporate security, and companies’ abilities to compete.
The findings will be presented by Cisco executives during a free Internet TV broadcast at www.cisco.com/go/connectedreport.
- The second annual Cisco Connected World Technology Report examines the relationship between human behavior, the Internet, and networking’s pervasiveness. It uses this relationship to provoke thoughts around how companies will remain competitive amid the influence of technology lifestyle trends.
- The global report, based on surveys of college students and professionals 30 years old and younger in 14 countries, provides insight into present-day challenges that companies face as they strive to balance current and future employee and business needs amid increasing mobility capabilities, security risks, and technologies that can deliver information more ubiquitously — from virtualized data centers and cloud computing to traditional wired and wireless networks.
Internet as One of Life’s Fundamental Resources
- Air, Water, Internet: One of every three college students and employees surveyed globally (33%) believes the Internet is a fundamental resource for the human race — as important as air, water, food and shelter. About half (49% of college students and 47% of employees) believe it is “pretty close” to that level of importance. Combined, four of every five college students and young employees believe the Internet is vitally important as part of their daily life’s sustenance.
- Life’s Daily Sustenance: More than half of the respondents (55% of college students and 62% of employees) said they could not live without the Internet and cite it as an “integral part of their lives.”
- The New Way to Get Around: If forced to make a choice between one or the other, the majority of college students globally — about two of three (64%) — would choose an Internet connection instead of a car.
The New Social Life: Internet over Love and Friendship?
- First Love: Two of five college students surveyed globally (40%) said the Internet is more important to them than dating, going out with friends, or listening to music.
- Social Life 2.0: Whereas previous generations preferred socializing in person, the next generation is indicating a shift toward online interaction. More than one in four college students globally (27%) said staying updated on Facebook was more important than partying, dating, listening to music, or hanging out with friends.
The Use of Mobile Devices for Accessing Information…and the End of TV and Newspapers?
- Importance of Mobile Devices: Two-thirds of students (66%) and more than half of employees (58%) cite a mobile device (laptop, smartphone, tablet) as “the most important technology in their lives.”
- Continued Rise of Smartphones and Mobility: Smartphones are poised to surpass desktops as the most prevalent tool from a global perspective, as 19% of college students consider smartphones as their “most important” device used on a daily basis, compared to 20% for desktops — an indication of the growing trend of smartphone prominence and expected rise in usage by the next generation of college graduates upon entering the workforce. This finding fans the debate over the necessity of offices compared to the ability to connect to the Internet and work anywhere, such as at home or in public settings. In the 2010 edition of the study, three of five employees globally (60%) said offices are unnecessary for being productive.
- TV’s Decline: Both surveys indicate that the TV’s prominence is decreasing among college students and young employees in favor of mobile devices like laptops and smartphones. Globally, fewer than one in 10 college students (6%) and employees (8%) said the TV is the most important technology device in their daily lives. As TV programming and movies become available on mobile devices, this downward trend is expected to continue.
- Paper Route’s Dead End? Only one of 25 college students and employees (4%) surveyed globally said the newspaper is their most important tool for accessing information.
- Saving Trees: One of five students (21%) have not bought a physical book (excluding textbooks required for class) in a bookstore in more than two years — or never at all.
Influence of Social Media — And Distractions in Daily Life
- Facebook Interaction: About nine of 10 (91%) college students and employees (88%) globally said they have a Facebook account — of those, 81 percent of college students and 73% of employees check their Facebook page at least once a day. One of those three (33%) said they check at least five times a day.
- Online Interruption or Disruption? College students reported constant online interruptions while doing projects or homework, such as instant messaging, social media updates and phone calls. In a given hour, more than four out of five (84%) college students said they are interrupted at least once. About one in five students (19%) said they are interrupted six times or more — an average of at least once every 10 minutes. One of 10 (12%) said they lose count of how many times they are interrupted while they are trying to focus on a project.
- Work Is Life: In a sign that the boundary between work and personal life is becoming thinner, seven of 10 employees “friended” their managers and/or co-workers on Facebook, indicating the dissolution of boundaries separating work and private life. Culturally, the United States featured lower percentages of employees friending managers and co-workers — only about one in four (23%) — although two of five friended their co-workers (40%).
- The Work Grapevine: Of employees who use Twitter, more than two of every three (68%) follow the Twitter activity of either their manager or colleagues; 42% follow both, while one-third (32%) prefer to keep their personal lives private.
About the Study
- The study was commissioned by Cisco and conducted by InsightExpress, a third-party market research firm based in the United States.
Thursday, September 8th, 2011
By Allan Maurer
Today’s video, higher quality and more accessible than ever, can save companies scads of money on travel expenses alone, but too few use video well enough to realize the ROI it can provide. So says Tim Markey, president of Visual Bridge and former Director of Cisco’s Global Performance Services for Business Video.
Markey is one of more than 80 top digital media, Internet, and social media experts participating at the 2011 Digital East conference in Tysons Corner, VA, Sept. 28-29.
Markey was responsible for all Services for the Americas Region as part of TANDBERG.
TANDBERG was the leading manufacturer of video conferencing and collaboration infrastructure and endpoints prior to being acquired by Cisco. Tim joined TANDBERG from Amdocs, where he was the Vice President of 4G Wireless and was responsible for the successful deployment of Sprint/Clearwire’s 4G Wireless back office suite of systems.
Markey says that over and over again he’s seen cases where companies buys a lot of video equipment but doesn’t get a lot of uptake or use, so they miss out on the ROI possible. “A lot of the time the IT department goes out and buys this stuff on the ‘build it and they will come’ theory. It’s not that easy.”
Some companies even deploy their video resources in a fashion that makes it awkward to use. “I’ve seen cams ten-feet in the air looking at everyone’s head,” Markey says, “and small equipment in a huge conference room. I’ve seen cams next to a window where sunlight keeps people from even seeing that you’re on video.”
Best practices really help
So, Markey, says, “Best practices really help in deploying video, lighting, where the cameras are located, equipment that is appropriate for the room – do it right the first time.”
Video often needs a champion within the company to get full ROI from deployments, he says. “The COO of a Virginia company that was spending $60 million a year on travel said he could cut that in half with video. Once it was deployed around the world, it saved more than half. A champion drove the change in video behavior.”
Another best practice is to provide some education. “I’ve interviewed people in companies who didn’t know they could use video – or didn’t know how to use it,” Markey notes.
Internal marketing campaigns help
He says an internal marketing campaign, including simple educational materials such as how-to-guides, make people aware they have a video option and prevents them from being intimidated by lack of knowing how.
In any event, Markey says, “Video is the wave of the future. Travel savings are the easy ROI. Day to day productivity also increases.”
Visual communication can help improve a firm’s level of communication and make meetings go more quickly, he says. “Just having eye-to-eye contact forces you to pay more attention,” he adds.
The video deployment was very successful at TANDBERG, where Markey says “We used video every day. Desk phones rarely rang. Once you do it, going back to regular phone calls feels like you’re moving backward. I had meetings with people in Singapore and Hong Kong on video in my office. It made us a much more productive, efficient and lean company,” he says.
What to consider before a video deployment
If you’re thinking about deploying video in your company, he suggests you ask yourself what the business case for doing so is. “What do you want as a benefit? Save on travel? Increase efficiency? How are you impacting the people of your organization? Look at your overall processes. Will any change because of video? How will you pay for it?”
Travel savings using video don’t have to relate only to meetings with people in Singapore or Hong Kong, he points out. “We’ve seen lots of savings in government agencies with an office in Virginia and another in Maryland where people had to spend hours getting from one to the other every day. You can save on travel across town.”
Markey says he fields lot of other questions about the business use of video and you can ask him a few of your own at Digital East.
Thursday, July 21st, 2011
The Infonetics Research Worldwide Web Security SaaS Provider Scorecard, which analyzes and ranks the top web security-as-a-service (SaaS) providers, ranks Cisco tops among SaaS web security providers.
“There is a tight race for leadership among the top 5 web security SaaS providers — Cisco, McAfee, Symantec, Websense, and zScaler. The difference between 1st and 5th place in our vendor matrix comes down to small variations in brand presence, security profile, strategy, capabilities, and financial stability. These factors are valued differently from buyer to buyer, making for some very interesting competition between vendors,” notes Jeff Wilson, principal analyst for security at Infonetics Research.
WEB SECURITY SAAS SCORECARD HIGHLIGHTS
- Cisco leads Infonetics’ web security SaaS provider scorecard overall, in large part because of its strong product offering with unique features, such as integration with Cisco routers
- McAfee and Symantec tie for 2nd right behind Cisco, each scoring stronger or weaker than the other in some areas
- Websense and zScaler, respectively the only standalone web security player and the sole SaaS-only player in the top 5, have the potential to remain strong players in the web security SaaS arena, though both will have trouble matching the security profile and brand presence of Cisco, McAfee, and Symantec
Providers ranked in Infonetics’ Worldwide Web Security SaaS Provider Scorecard includeCisco, McAfee, Symantec, Websense, and zScaler, with additional commentary on other web security SaaS providers such as Blue Coat and Barracuda. The leadership scorecard identifies providers’ strengths and weaknesses, and ranks the top web security SaaS providers based on criteria critical to determining market leadership, including security brand presence, security profile, financial stability, market strategy, and service capabilities.
Monday, July 18th, 2011
The number of devices connected to the Internet outnumbered the number of people by 2006 and the “Internet of things” continues to soar, with new connected devices arriving on the scene daily. Also, a Verizon exec recently told us that the company’s new 4G mobile technology is fast enough for viable machine-to-machine connections of things such as refrigerators and home lighting, appliances, and temperature control, among others.
Cisco has created an infographic to visualize the growth of The Internet of Things:
Wednesday, April 27th, 2011
DURHAM, NC – Digitalsmiths, which sells video discovery solutions, has raised a $12.5 million C round of financing led by Technicolor with participation from existing invesors, including 406 Ventures, Aurora Funds, Chrysalis Ventures, Capital Broadcasting and Cisco.
“This new funding validates our market progress. Our mission is to redefine video consumption by reaching the broadest array of devices with the most powerful video discovery platform available,” said Digitalsmiths’ CEO and Co-Founder Ben Weinberger. “We are fanatical about helping video providers make more money by offering next-generation video search and personalized discovery experiences.”
Digitalsmiths, in partnership with Turner Sports, made it possible for NCAA March Madness fans to search video highlights in real-teim during the tournament. The offering enabled fans to search for and watch top plays, dunks, three-pointers and virtually any other search term conceivable. Additionally, all video was targeted with ads using Digitalsmiths’ real-time data thus opening new revenue streams.
“The market opportunity for companies such as Digitalsmiths is huge and growing – half a billion people globally will view online video via connected devices such as TVs, games consoles or set-top boxes by 2016,” said Colin Dixon, senior analyst at The Diffusion Group. “The underlying key to monetizing this content is not just search, but actually the discovery of content. Deep metadata enables discovery and unlocks new, additive monetization models as evidenced in the capabilities of the NCAA March Madness video portal. This provides benefits to advertisers and content owners alike.”
Digitalsmiths’ customers include today’s leading Hollywood studios, broadcasters, distributors and publishers including Warner Bros., Turner, The CW Network, Paramount, Telepictures and more
Wednesday, April 20th, 2011
WASHINGTON, DC – Google Inc. (Nasdaq: GOOG), Cisco Systems Inc. (Nasdaq: CSCO) and American Express Co. (NYSE: AXP) are among companies joining Startup Amerca.
Google will contribute $100 million in advertising services to startups. American Express is contributing $125 million in purchasing discounts and business services. Cisco offers training for 6,000 entrepreneurs.
Steve Case, chair of Startup America, the Obama Administration’s attempt to focus attention and some resources on entrepreneurship, offers a video update on the program, citing new partners, hiring Scott Case as CEO, and more.