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Open Table names 100 U.S. restaurants providing best service

Wednesday, February 29th, 2012

OpenTableBusiness travelers frequently need restaurants that have great food, but also good service, since they’re often on the run. If you’re looking for U.S. restaurants with top notch service, here’s some help from Open Table.

OpenTable, Inc. (NASDAQ: OPEN), a  provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants, has disclosed the 2012 Diners’ Choice Award winners for the 100 restaurants in the United States providing the best service.

Open Table founder Chuck Templeton is among the top speakers at the Southeast Venture Conference which started this morning in Tysons Corner, VA, and runs through tomorrow.  Templeton created and defined the restaurant reservation space after founding OpenTable in 1998, after his wife spent a frustrating evening one night trying to make dinner reservations for his visiting in-laws one night in San Francisco.

OpenTable’s successful IPO in 2009 was a milestone that helped to reopen the public market for tech companies.

Awards reflect millions of opinions

These awards reflect the combined opinions of nearly 5 million reviews submitted by verified OpenTable diners for more than 12,000 restaurants in all 50 states and the District of Columbia.

Regionally, the honorees span 29 states and Washington, D.C. The South reinforces the notion of southern hospitality, with 22 restaurants in the region being singled out for best service. The Northeast boasts 15 winning restaurants, including 10 in New York alone.

The Pacific region accounts for 14 winners, 10 of which are in California, as does the Mid-Atlantic, with six restaurants in Virginia claiming spots. Eleven winners come from the Great Lakes Region, four of which are in the Twin Citiesarea.

The Pacific Northwest and the Southwest follow with seven honorees apiece. The Rocky Mountain States count five winners, while the Central Plains has four, three of which are in Missouri. One restaurant in Hawaii also earned a nod.

American food restaurants rack up 40 winners

Superior service can be found across a number of cuisines. Restaurants serving American food, however, account for 40 winners. French restaurants earned 25 places on the list.

Steakhouses followed with 17 spots. Seven Italian restaurants are among the winners. Other cuisines include continental, global international, Japanese, seafood, and sushi.

“The most memorable part of a meal may not be just what’s on your plate, but also, that exceptional staffer who goes the extra step to ensure an enjoyable dining experience,” says Caroline Potter, OpenTable’s Chief Dining Officer.

“These winning restaurants understand this concept and have consciously created a culture of hospitality that is embraced by both front and back of house professionals. Whether it’s a grand gesture, such as a tour of the kitchen, or a simple one, like a warm smile from an attentive server, diners are coming away from these restaurants feeling special.”

The Diners’ Choice Awards for the top 100 restaurants providing the best service are generated from nearly 5 million reviews collected from verified OpenTable diners between February 2011 and January 2012. All restaurants with a minimum number of qualifying reviews were included for consideration. Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the top 100 restaurants with the best service in the U.S. according to OpenTable diners.

The complete list may also be viewed athttp://www.opentable.com/bestservice.

2012 Diners’ Choice Award Winners for Restaurants in the U.S. with the Best Service

Acqua Restaurant & Wine Bar – White Bear Lake, Minnesota

Acquerello – San Francisco, California

Addison at The Grand Del Mar – San Diego, California

Bacchanalia – Atlanta, Georgia

Bibou – Philadelphia, Pennsylvania

Binkley’s Restaurant – Cave Creek, Arizona

Bistro L’Hermitage – Woodbridge, Virginia

Blue Hill at Stone Barns – Pocantico Hills, New York

Bluestem – Kansas City, Missouri

Bones – Atlanta, Georgia

Cafe Renaissance – Vienna, Virginia

Canlis – Seattle, Washington

Capital Grille – Minneapolis, Minnesota

Castagna – Portland, Oregon

Chama Gaucha Brazilian Steakhouse – Downers Grove, Illinois

Charleston – Baltimore, Maryland

Charleston Grill – Charleston, South Carolina

Chez Francois – Vermilion, Ohio

Chez Nous French Restaurant – Humble, Texas

CityZen – Washington, D.C.

Congress – Austin, Texas

The Copper Door – Hayesville, North Carolina

Corbett’s Fine Dining – Louisville, Kentucky

Cyrus – Healdsburg, California

Daniel – New York, New York

Daniel-Lounge Seating – New York, New York

Del Posto – New York, New York

Dewz – Modesto, California

The Dining Room-Biltmore Estate – Asheville, North Carolina

Eleven Madison Park – New York, New York

Elizabeth on 37th – Savannah, Georgia

Farmhouse Inn & Restaurant – Forestville, California

Fat Canary – Williamsburg, Virginia

Fearrington House Restaurant – Pittsboro, North Carolina

Fig Tree – Charlotte, North Carolina

Forage – Salt Lake City, Utah

Fountain Restaurant – Philadelphia, Pennsylvania

Frasca Food and Wine – Boulder, Colorado

The French Room – Dallas, Texas

Genoa Restaurant – Portland, Oregon

Gordon Ramsay at the London – New York, New York

The Grill-The Ritz Carlton – Naples, Florida

Grouse Mountain Grill – Avon, Colorado

Halls Chophouse – Charleston, South Carolina

Hannas Prime Steak – Rancho Santa Margarita, California

Herons – Cary, North Carolina

Highlands Bar & Grill – Birmingham, Alabama

The Hobbit – Orange, California

joan’s in the Park – St. Paul, Minnesota

Kai-Sheraton Wild Horse Pass Resort – Chandler, Arizona

Killen’s Steakhouse – Pearland, Texas

The Kitchen Restaurant – Sacramento, California

La Belle Vie – Minneapolis, Minnesota

La Grenouille – New York, New York

La Mer at Halekulani – Honolulu, Hawaii

L’Auberge Chez Francois – Great Falls, Virginia

Le Bernardin – New York, New York

Les Nomades – Chicago, Illinois

L’Etoile Restaurant – Madison, Wisconsin

Madrona Manor – Healdsburg, California

Mahogany Prime Omaha – Omaha, Nebraska

Marcel’s – Washington, D.C.

The Melting Pot – Myrtle Beach, South Carolina

Menton – Boston, Massachusetts

Michael’s-South Point Casino – Las Vegas, Nevada

Mitchell’s Ocean Club – Columbus, Ohio

Morton’s The Steakhouse – Portland, Oregon

New York Prime – Myrtle Beach, Florida

Niche – St. Louis, Missouri

Nicholas – Red Bank, New Jersey

o ya – Boston, Massachusetts

Opus 9 Steakhouse – Williamsburg, Virginia

Orchids at Palm Court – Cincinnati, Ohio

The Painted Lady – Newberg, Oregon

Palace Arms at the Brown Palace – Denver, Colorado

Peninsula Grill – Charleston, South Carolina

Pepper Tree Restaurant – Colorado Springs, Colorado

Per Se – New York, New York

Plume at the Jefferson Hotel – Washington, D.C.

Rafain Brazilian Steakhouse – Dallas, Texas

The Restaurant at Meadowood – Saint Helena, California

Restaurant Iris – Memphis, Tennessee

Rover’s – Seattle, Washington

Rudy & Paco’s Restaurant & Bar – Galveston, Texas

Russell’s Steaks, Chops, and More – Williamsville, New York

Ruth’s Chris Steak House – Jacksonville, Florida

Saint Jacques French Cuisine – Raleigh, North Carolina

Sedgley Place – Greene, Maine

Sonoma – Princeton, Massachusetts

St. John’s Restaurant – Chattanooga, Tennessee

The Steak House at Silver Reef – Ferndale, Washington

Tony’s – St. Louis, Missouri

TRU – Chicago, Illinois

Uchi – Austin, Texas

Uchiko – Austin, Texas

Vetri – Philadelphia, Pennsylvania

Vic & Anthony’s Steakhouse – Las Vegas, Nevada

Vintage Tavern – Suffolk, Virginia

White Barn Inn – Kennebunk, Maine

Woodfire Grill – Atlanta, Georgia

Diners can also read more about the Diners’ Choice Awards for the Best Service restaurants in the U.S. by visiting OpenTable Chief Dining Officer Caroline Potter’s “Dining Check” blog.

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